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FAQ



FAQ:

How do I place an order?

Orders can be place on dancingriot.com, by calling +66 81966 6442 or Live Chat via WhatsApp or Line @dancingriot

Mon - Fri 12 pm - 10 pm GMT+7

Sat - Sun 12 pm - 6 pm GMT+7

What if I lose my dancingriot.com Account Password?

Submit a “Forgot Your Password” form upon login, and a temporary password will be emailed to the email address listed on the account. 

How do I activate my membership online? 

Please contact 081-966-6442 or Line @dancingriot.

Will I be taxed on my purchase?

International orders may be subject to duties and taxes due upon delivery.

I’ve just placed an order. Where is my confirmation email?

Please allow up to 24 hours for your confirmation email to be received in your registered email address inbox. We recommend checking your Junk/Spam mail folder as well. If you do not receive a confirmation email within this time frame, simply send an email to us info@dancingriot.com

Where is my order? I have not received it yet?

You will receive a confirmation email once your order has been shipped that contains your tracking information. If you have not received a shipping confirmation email, please check your Junk Mail or Spam folder, as it may have been received there.

For domestic orders, we use Thailand Post please allow 2-3 business days from the date of shipment for your parcel to arrive.

For international orders (Standard Airmail & Registered Mail) , please allow 7-14 business days from the date of shipment for your parcel to arrive. Business days do not include weekends or national public holidays and the delivery time frame excludes delays caused during international custom’s processing.

International express orders will take approximately 5-7 business days, Please note that this is not a guaranteed time frame and delays may occur. (This option is available when checking out).

Can I return my dancingriot.com order to the Dancing Riot Store?

All dancingriot.com returns and exchanges must be shipped to:

Riot Room Co Ltd

2996 The Pattio

Phatthanakan 60

Suanluang

Bangkok

Thailand 10250 

What is the price adjustment policy?

We offer price adjustments in the form of store credit on products that have been reduced within 7 days of purchase. Items purchased with a promotional code or during a flash or sample sale are not eligible for a price adjustment.

Sizing

Reference our Size Chart to find the right size for you or for assistance please call +66 81966 6442 or Live Chat via WhatsApp or Line @dancingriot

Mon - Fri 12 pm - 10 pm GMT+7

Sat - Sun 12 pm - 6 pm GMT+7