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SHIPPING AND EXCHANGES



Shipping

 

Please note that shipping time will vary depending on your location and holidays. 

Thailand:

  • FREE EMS Shipping within Thailand, please allow 2-3 business days after your order has been made.

  • We now ship every Monday, Wednesday and Friday!

 

 

Asia: 

  • Express Shipping with tracking number, a flat rate of 900 thb (approx. 26 usd), 3-5 business days. 

South East Asia:

  • Express Shipping with tracking number, a flat rate of 600 thb (approx. 18 usd), 3-5 business days

 

We use DHL Shipping Service with tracking for all orders. You will receive an email from info@dancingriot.com with your tracking number (check your spam folder), which you can use to track order by clicking the following link  http://www.dhl.co.th/en/express/tracking.html

 

We will not be responsible for any delays in delivery which are beyond our control. This may include delays made by unforeseen weather conditions, a country's local taxes, duties or customs procedures or peak season.

We are not responsible for lost or stolen packages or packages delayed in transit. 

Please note that customs fees and any taxes associated with your purchase are the responsibility of the customer.

 


 

International:

  • Express Courier Mail with tracking number, a flat rate of 1200 thb (approx. 36 usd) to worldwide, 5-7 business days.

We use DHL Shipping Service with tracking for all orders. You will receive an email from info@dancingriot.com with your tracking number (check your spam folder), which you can use to track order by clicking the following link  http://www.dhl.co.th/en/express/tracking.html 

We will not be responsible for any delays in delivery which are beyond our control. This may include delays made by unforeseen weather conditions, a country's local taxes, duties or customs procedures or peak season.

We are not responsible for lost or stolen packages or packages delayed in transit. 

Please note that customs fees and any taxes associated with your purchase are the responsibility of the customer.

 

 

Customers must provide complete and accurate details when making purchases. DANCING RIOT is not liable for an incorrect delivery address being given at the time of purchase. If an order is returned to DANCING RIOT due to an incorrect delivery address having been given by a customer, the cost associated with correcting and re-shipping the order is the responsibility of the customer.

If you’re not available to receive the package on the delivery date, the postman will leave a note for you to go collect the package at the specified post office. You must collect your package within 7 days, otherwise the package will return to Dancing Riot, then we will contact you and arrange to deliver the package again.

 

Exchanges

 
  • If you would like to exchange an item, please send us a request for a return authorization within 7 days of delivery date. All returns must be shipped back to us within 7 days of the request approval.
  • Items must be returned in their original clean condition with tags and must be unworn, unwashed and unperfumed

  • They must be a full price item, there is no exchanges on sale items, this includes all promotion codes and sales. (eg, flash sales, sale collection and reduced items.

  • All online orders must be exchanged with DANCING RIOT ONLINE only, online order cannot be return at our retail store.

  • Thailand  restocking fee 200 baht
    Asia and other countries  restocking fee 400 baht and return shipping fee

  • Customer must include a note with the Order Name and Order Number with the exchange items

  • Prior to exchanging any items, customer is required to contact us at info@dancingriot.com or Line Official: @dancingriot 

 

We reserve the right to to reject any items not returned in their original state or returned after the above specified number of days of customer’s receipt. These will be sent back to the customer.

Shipping is non-refundable except where an error is made by us.